Find the answers to commonly asked questions about Draiver's single vehicle deliveries.

Get to Know Draiver

What is Draiver?

Draiver is an on-demand personal car delivery service that is the very first of its kind in the market, designed to make moving cars a breeze for all our customers. The Draiver service offers an elite network of highly-rated drivers who drive and deliver cars in a safe and efficient way to provide the ultimate convenience.

How does Draiver handle your personal car delivery?

Draiver contracted drivers will drive and deliver your car from point A to point B. Our exceptional team of drivers is available 24/7 to provide reliable service at any time. Additionally, we offer insurance coverage for all the cars we handle to guarantee complete peace of mind throughout the entire delivery process.  Learn more about our process here.

Where is Draiver available?

Draiver is currently available in the continental United States.

Your Privacy & Safety Matters

How is my personal information protected through Draiver?

Draiver collects data to provide you with a better experience. We will use your data only to the extent of our Agreement and will securely store your data. If you would like more detailed information about the data we collect and how we use it, please refer to our Privacy Notice.

Will the Draiver App track my location?

While our app does track the location of your car, we adhere to all standard privacy laws to keep your information secure.

How does Draiver ensure my delivery process is safe?

To ensure each move protect you and our drivers, we offer a contactless vehicle delivery process. Additionally, Draiver requires all its drivers to undergo a multi-step safety screening, including checking for impaired driving and violent offenses, and conducts annual re-screening in addition to using technology to monitor potential issues between screenings.

Booking With Draiver

Where do I book a car move?

To book a Draiver contracted driver, please download the app and follow the prompts.

What if I do not have the Draiver App?

Unfortunately, at this time, we can only accept bookings through the Draiver app.

Can I schedule a car move in advance with Draiver?

Yes, booking in advance is available.

How does Draiver calculate car delivery transmit time?

When booking through Draiver, you will receive an estimated time of arrival for your car delivery. Please note that the ETA is subject to change based on traffic and other external factors. You can track your driver's progress and receive updates on the current ETA through the tracking tab in the Draiver app.

How do I get a quote for transporting my vehicle with Draiver?

To get a quote for transporting your car with Draiver, simply provide the necessary details such as pickup and delivery locations, type of vehicle, and preferred dates, by filling out the form on our mobile app. Our team will promptly provide you with a competitive quote based on your specific requirements.

Payment Process & Pricing

What forms of payment do you accept?

We accept all major credit and debit cards. Unfortunately, we do not accept cash or check payments at this time.

When will I be charged for the car delivery?

Your payment will be processed once your car has reached its final destination. This ensures that no additional costs are incurred before the final payment.

Do you store my card information?

We take the security of your payment information seriously. Please note that we do store your card information in a secure and encrypted format to simplify future payments for you. If you have any concerns about the storage of your information, please feel free to contact our customer support team.

How much does it cost to move my car?

All moves start at $75/move. For more pricing information, click here.


How far in advance should I cancel my Draiver move?

All cancellations must be made through the app and must be done at least 12 hours prior to the scheduled car delivery time.

Will I be charged for canceling my Draiver move?

We understand that sometimes plans change, but please note that cancellations made less than 12 hours before the scheduled pickup time will not be eligible for a refund.

Can I reschedule my Draiver move?

Rescheduling your reservation within 12 hours of the scheduled pickup time will not incur any fees. However, if you reschedule after the 12-hour cutoff, a fee will apply.

Ready to get started?

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